Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 120 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
5,804 reviews
Cigars & Service!
Buy once or twice a month, and have never been disappointed in either the cigars or the service. I don't shop or look for other cigar shops anymore... only Holt's. If it isn't broken...
Excellent customer service!
The box on my Perdomo 20th Anniversary cigars was chipped and they called to confirm if that was ok. Had them two days later! Thanks!
Great experience!
My first time buying cigars online. Holt's gave me the best experience I could've asked for.
Always above expectations!
I have purchased hundreds of cigars from Holt's and have never had any issues. If at some point I do have an issue ( I doubt I will) I'm counting on their excellent customer service to rectify it in a timely manner. Way beyond expectations.
Overall Enjoyable!
Overall experience was enjoyable, good prices and fast delivery always a plus. They are also responsive with any questions or concerns. Give them a try, and enjoy the new friendship.
A+++++
Absolutely stellar service from Holts, courier lost the package initially and Holt's staff immediately took care of overseeing the error, sending a replacement shipment that arrived overnight perfectly.
Consistent
Great prices and consistently fresh products along with fast shipping. Free shipping most of the time. Great selection. The specials are usually amazing deals. Love the Build Your Own Sampler and Cigar of the Month Club. All the above is what keeps me coming back. PS... Your YouTube channel is fun and informative.
An honest cigar company!
I am a 40-year cigar smoker. I love ordering from Holt's because the cigars are always fresh, smooth, mild, and burn even. And I can trust Holt's to always ship me a fresh cigar. Holt's is an honest cigar company. I trust Holt's on every occasion 100%! Overall, I have always had great, honest service and always fresh cigars from Holt's!
Best Deal Going!
Holt's Factory Specials Gigantes are tasty super-sized cigars that truly satisfy. By far, the best deal going! Quick delivery too! Thanks Holt's!
Superior Service!
This is my 2nd order, shipping is unbelievably quick. Can order on Tuesday or Wednesday and have new cigars at my door by Friday or Saturday. Fantastic prices, awesome in stock options. Just overall extremely pleased with Holt's. Saved as a favorite, because I know I'll be ordering more and more in the future.
Great Service, Great Cigars
I have been a customer for only a few months now. Have ordered 4 or 5 times and each order arrived on schedule each time. I will continue to experiment with different cigars but so far, La Aroma de Cuba are my favorites. I have not been disappointed on any of my purchases. Keep it up... I am dedicated customer!
Philly Special!
Holt's always delivers on quality of product and service. This latest order showed up 2 days after ordered. Incredible. I often purchase the Holt's brand which offers great quality at a great price.
